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What Is Our Warranty Policy?

Thank You for purchasing a product supplied by us. All new Cutlass-S.A.L EQUIPMENT products are fully warranted to the original owner against defects in materials and workmanship for one year from date of sale of the product. If a product ever fails due to a manufacturing defect, even after extended use, we will repair the product, without charge, or replace it, at our discretion.

This warranty does not cover damage caused by accident, improper care, negligence, normal wear and tear, or the natural breakdown of colors and materials over extended time of use and products which has been repaired or altered unless done or approved by CUTLASS-S.A.L. Damage not covered under warranty will be repaired for a reasonable rate and a fee will be charged. This warranty extends only to the first consumer purchaser, and is non transferable.

For warranty evaluation, your product must be returned directly to us.
You can also email us at cutlass@cutlass-v.com. All shipping to Warranty must be pre-paid and insured. CUTLASS-S.A.L EQUIPMENT cannot be liable for lost in-bound packages. It is required that products accepted for repair should be clean. Charges will be assessed if cleaning is necessary.

 

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